Requesting returns is simple. Just contact us through our GoShoot.com customer support link and provide your name, order ID and a brief reason for the return. We’ll respond with complete instructions on how to return your package. Store credits will be processed once we have received your returned merchandise. We never resell returned merchandise. Note: Please be aware that we cannot accept return merchandise that does not meet GoShoot.com policy on acceptance of returns.
Once the firearm is ready to be picked up at your FFL, Please INSPECT THE FIREARM THOROUGHLY to make sure it is exactly what you ordered and that there are no defects with the firearm. If there are any problems whatsoever, DO NOT ACCEPT THE TRANSFER!! We will gladly have the firearm picked up and returned to us at our expense and provide you with your choice of a replacement or full refund.
Once you accept transfer, the gun is considered used and must be returned directly to the manufacturer for warranty repair or replacement.