Store Policies

Policies & Terms of Purchase

RETURNS

If you are not satisfied with your purchase, please contact us for a Return Merchandise Authorization (RMA) request within 10 business days of the receipt of the product. If the item is returned unopened in the original box, we will exchange it, offer you store credit, or offer you a refund, less 10% restocking fee, based on your original method of payment. The product must be returned within 10 business days of the issuance of the RMA. All products must be packed in the original packaging, including any accessories, manuals, documentation and registration that shipped with the product. A 15% open box fee in addition to the 10% restocking fee (totaling 25%) will be assessed on any sealed product that is opened or removed from its original packaging.

Please note that we do not permit the return of the following products:1. Special orders and products that are custom configured to your specifications.2. Products sold "as is" or "used" or that have been installed or used after receipt.3. NFA items that require ATF Transfer after the start of paperwork.4. Illumination devices, electronic sights, optics and night vision equipment.

NOTE: We recommend that you use a carrier that offers shipment tracking for all returns, and either insure your package for safe return or declare the full value of the shipment so that you are protected if the shipment is lost or damaged in transit. If you chose not to use a carrier that offers tracking and insure or declare the full value of the product, you will be responsible for any loss or damage to the product during shipping.

The United States Postal Service (USPS) offers limited tracking capabilities and that there is a 30-calendar-day waiting period before USPS will initiate a trace. The customer is responsible for shipping charges both ways on returns, as well as for shipping charges on shipments that are refused.

WEBSITE DISCLAIMER

Other items available for sale not listed on this website include discontinued parts or parts for firearms no longer produced. Please contact us if you have any questions regarding parts for firearms no longer produced (such as Vietnam era upper receiver units, obsolete fire control parts, etc.).

All items on this website are subject to change without notice. This includes item availability, one-of-a-kind items, and pricing.

SMS Terms of ServiceBy opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from goshoot.com. This includes SMS messages for conversations (external), conversations (between employees). Message frequency varies. Message and data rates may apply. See privacy policy at [Privacy Policy URL]. Message HELP for help. Reply STOP to any message to opt out.USED FIREARMS

The seller provides all descriptions for used items. All descriptions for used items are honest and based on actual items being offered for sale. Items being sold in this manner will be marked as such. All sales on used items are final. Photos will be provided when available. All machine guns are considered used unless otherwise noted.

GENERAL FIREARM SALES

All firearms, magazines, receivers and restricted law enforcement items are sold and shipped in accordance with all existing federal, state and local laws and regulations. Firearms will ONLY be shipped to licensed FFL dealers. Many of the firearms, magazines and parts for sale on this website may be restricted or prohibited in your area. Please check your local and state regulations before ordering.

All new firearms are shipped in the original manufacturer's box, with magazine(s), accessories and applicable warranty. Firearms requiring warranty work must be returned to the factory within 1 year of purchase for repair. Accessories and special order items not normally sold by our store will not be covered under warranty even if these products are part of an integrated firearms package, unless we have guaranteed the entire package in writing. Please contact the original manufacturer for warranty information on all accessories and special order items.

CONSIGNMENT SALES FIREARMS  Standard Fee 15% (Minimum $75), Online Auction additional 5%, CANCELLATION & PICKUP FEE $30

CUSTOMER SERVICE

If you encounter any problems with your order or the checkout process, or if you have any questions about the status of your order, simply contact our customer service staff through our Contact Us page.

CONSUMER DATA PRIVACY

We respect your privacy and are committed to protecting it.

The Credit Card Billing Information, Shipping Information, and Contact Information in our checkout process are required in order to process your order and deliver the product to you. We store some information for accounting reasons. Your information will not be shown to third parties not involved in the transaction, nor used to send you any unrequested information. The entire Checkout process is handled through a secure SSL-encrypted connection.

The Credit Card Billing Information is sent directly to our payment provider who processes your credit card transaction. The credit card information is neither recorded nor stored by us, and it can only be accessed by our payment provider. Each transaction has a very high level of security. Your credit card details are sent directly to the payment provider over a secure SSL-encrypted connection. They are not processed on our servers at any stage of the transaction, nor are they stored on our server.

SECURE TRANSMISSION

All information collected during the checkout process is transmitted via industry standard Secure Sockets Layer (SSL) featuring 128-bit encryption. A Secure Sockets Layer (SSL) Certificate creates an encrypted link between a Web site and a visitor's Web browser. This link ensures that all data passed between the Web site and the browser remains private and secure.

ORDER FULFILLMENT

All orders are shipped promptly from our warehouse or in-store inventory within 3 - 10 business days using UPS, FedEx, or USPS. Tracking numbers are available for items shipped via UPS and FedEx.

ONLINE PRICE & DESCRIPTION ERRORS

Our online inventory changes every day. Occasionally an item may appear on the site by mistake or the item's description may contain a typographical error. We do not guarantee that titles, descriptions, pictures or prices on our site are error-free. We reserve the right to refuse any order including but not limited to orders for items with errors in the description or price. In the event that we cancel an order we will not charge the customer's credit card or we will refund the money.

If an item's description contains an error such as incorrect price and a customer makes the order, we will not process the order without first contacting the customer. If the order is mistakenly shipped, we may advise the customer to return the item in an unopened condition and we will refund the customer. By placing an order, the customer agrees that seller will be the final arbiter of discrepancies in the online catalog.

AMMUNITION PURCHASES

You must be 18 or older to purchase rifle or shotgun ammunition and 21 or older to purchase handgun ammunition. All ammunition will be shipped ground with adult signature required. Always make sure to use the correct ammunition for your specific firearms. Check your local laws for any other regulations.

TRANSFERS

Standard Transfers:We charge a receiving/background check fee of $30.00 for standard non- NFA transfers.

NFA Transfers: (National Firearms Act Items)All NFA transfers will be charged a fee of $100 for any Machine Gun, Suppressor/Silencer, AOW (Any Other Weapon), Destructive Device, and Short Barreled Rifle.

ADDITIONAL SHIPPING & HANDLING POLICIES

AMMUNITION sales are FINAL - Returns cannot be accepted for ammunition.

CLASS CANCELLATION  POLICIES

(CLASS FEES ARE NON REFUNDABLE). Classes rescheduled due to acts of God, including extreme weather or store closures outside of Goshoot’s control will be rescheduled in place of a refund.

In the interest of everyone's health and safety, we are asking students who do not feel well on the day of class to reschedule their class for a future date at no charge. If you have health concerns about attending a class, we are happy to reschedule your class for a future class date at no charge. If you need to reschedule your course, please email along with the date of the future class you would like to attend to goshoot@goshoot.com.

If you have any underlying medical conditions as identified by the CDC please follow the CDC guidance and do not attend any large gathering including our classes. Provided is the CDC guidance: https://www.cdc.gov/coronavirus/2019-ncov/need-extra-precautions/people-with-medical-conditions.html

Rescheduling of Future Classes:

Unless we notify you otherwise classes will continue as scheduled. 

If you must reschedule due to other than Health Reasons, contact us goshoot@goshoot.com as soon as possible (no later than 24 hours notice prior to your scheduled class) we will work with you to see if we can fill the seat and reschedule you. Reschedule fee $30.

SMS PRIVACY POLICY SMS Terms of ServiceBy opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from goshoot.com. This includes SMS messages for conversations (external), conversations (between employees). Message frequency varies. Message and data rates may apply. See privacy policy at [Privacy Policy URL]. Message HELP for help. Reply STOP to any message to opt out.USED FIREARMS

We get consent verbally by asking "Do you agree to receive conversations (external), conversations (between employees) text messages from goshoot.com. Reply STOP to opt-out; Reply HELP for support; Message & data rates may apply; Messaging frequency may vary. Visit https://goshoot.com/privacy-policy to see our privacy policy and https://goshoot.com/privacy-policy for our Terms of Service."